IT help desk software for small IT teams: one flat price, SLA timers on every ticket, an employee request portal

IT help desk software for small IT teams: one flat price for unlimited technicians, SLA timers with business hours on every ticket, an employee request portal in 5…

IT help desk software for small IT teams: one flat price, SLA timers on every ticket, an employee request portal
Example of the result this page gives you

Try it freeFull version · $12.52 / month →

How it works
  1. Enter your details in the free version below.
  2. See your result right away on this page.
  3. Need more? The full version adds what is listed under "What you get".

What you get: One flat price for the whole IT team — unlimited technicians, no seat count, no ads and no AI add-on to buy. · SLA timers included: first-response and resolve targets per priority, business hours, a live countdown on every ticket, breached tickets flagged red.

Published 2026-11-13 · ReadyStack

Try it freeFull version →

Example (made-up): ticket #9 "VPN down for the sales team", priority Urgent — the first-response target is 30 min, it is 12 min overdue and sits red at the top of the queue. Six technicians on a per-seat desk cost 6 × $7 = $42 a month since the 2026-10-01 price rise; here the team pays one flat price.

Not included yet: e-mail-to-ticket intake (employees use the portal link), network discovery and mobile apps.

Team desk — monthly $12.52 / month

    Free desk: stored only in this browser, one technician, no count limit.

    Get the team desk

    Team desk — monthly $12.52 / month Team desk — yearly $124.37 / year

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    Questions and answers

    What does this page do?

    IT help desk software for small IT teams: one flat price for unlimited technicians, SLA timers with business hours on every ticket, an employee request portal in 5 languages, asset notes, canned answers and a monthly SLA report.

    Is it free?

    Yes. The free version on this page works without an account. The full version ($12.52 / month) adds: One flat price for the whole IT team — unlimited technicians, no seat count, no ads and no AI add-on to buy. · SLA timers included: first-response and resolve targets per priority, business hours, a live countdown on every ticket, breached tickets flagged red.

    How do I use it?

    1. Enter your details in the free version below. 2. See your result right away on this page. 3. Need more? The full version adds what is listed under "What you get".

    Ask about this tool

    One question, answered by the person who built it. Your email only if you want the answer sent.

    Privacy: your e-mail is used only to send you the answer. A question appears on this page only after it is answered, without your e-mail.

    For a team or company: for an invoice with your company details, a quote or several licences, write to [email protected].

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